Cross Connection and Backflow Manager (Environmental Manager)

City of Portland
Portland, Oregon
Job Type
Job Post Expires On


Cross Connection and Backflow Manager (Environmental Manager)


City of Portland


Salary: $114,192.00 - $163,321.60 Annually


Job Type: Regular


Job Number: 2023-01566


Location: 1900 N Interstate Ave, OR


Bureau: Portland Water Bureau


Closing: 12/4/2023 11:59 PM Pacific


The Position


The Portland Water Bureau is seeking a Cross Connection and Backflow Manager to lead the team responsible for administering the Water Bureau's Cross Connection and Backflow Prevention Program.


About the Division

The position is in the Water Bureau's Operations Group and will report to the Bull Run Supply and Treatment Manager. The Bull Run Supply and Treatment Division includes the following groups: Conduits and Watershed, Water Treatment, Process Engineering, Operational Analysis (hydraulic modeling), and Water Quality Inspectors (Cross Connection and Backflow). These groups are tasked with the following key responsibilities: management of the cross connection and backflow program; operations and maintenance of the Bureau's infrastructure in the Bull Run Watershed including the Bull Run dams, roads, and large diameter conduits; providing treatment to the Bull Run supply at two treatment facilities; process engineering; and hydraulic modeling.


About the Position

The Cross Connection and Backflow Manager oversees 6 full-time technical staff. The position is responsible for the cross connection and backflow program and ensuring compliance with state and federal drinking water requirements. A near-term objective of this position is leading the transition from a paper-based to an electronic-based system for backflow testing documentation. This position requires extensive collaboration with internal and external stakeholders.


Duties and responsibilities include:


  • Supervising and supporting staff in administering the Water Bureau's Backflow and Cross Connection Program.
  • Collaborating with the public to ensure compliance with regulatory requirements and to find creative solutions for unique and challenging situations.
  • Implementing technological solutions to improve backflow and cross connection documentation and internal and external workflows.
  • Managing the backflow and cross connection program to ensure compliance with drinking water regulatory requirements.
  • Working with State and City technical experts to update the City's backflow and cross connection requirements.


As a person, you are:


  • Highly collaborative: You can take direction from and advise teams to work towards a common goal. You enjoy leading teams from diverse personal and professional backgrounds and are flexible in how you collaborate.
  • Detail Orientated: You have exceptional attention to detail and follow best practices for quality assurance in your work.
  • Equity Focused: You understand the connection between equity and the work we do. You will place an equity framework on projects and programs that you oversee or participate in by building effective two-way dialogue with underrepresented communities.
  • Problem-solving: You can combine your understanding of regulations and other requirements with real-world situations to develop solutions that are protective of our drinking water system.
  • Adaptable: you can look at established processes and identify and implement changes and improvements, whether through training or technology adaptation.


About the Water Bureau: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. We work to uproot systemic inequities and their impacts on our employees and the people we serve. We are committed to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position.

Our mission: We serve excellent water every minute of every day.

Our vision: The water our community loves is safe and abundant for generations to come.

Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.

More Information about the bureau: #_msocom_1


City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility


These values guide our actions as we serve the community and engage our workforce. They determine everything we do and every decision we make as City government. To learn more about the City of Portland's core values, please click


Why work at the City of Portland?

The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.


Work LocationMost hybrid employees will be expected to perform at least half of their work in person. City Council approved a human resources administrative rule in January 2023,, requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information,


The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click


To Qualify

The following minimum qualifications are required for this position:


  • Knowledge and experience applying the federal, state, and local laws, regulations, and codes applicable to drinking water along with the ability to interpret and apply them. Experience in backflow/cross-connection is not required but is highly desirable.
  • Experience instituting workflow changes, including through the evaluation or implementation of new technological solutions.
  • Ability to work with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices.
  • Ability to communicate effectively, both verbally and in writing; present information, reports, and recommendations clearly and persuasively, and communicate technical topics to technical and non-technical audiences.
  • Experience planning, prioritizing, and scheduling work while leading a team.
  • Knowledge of principles of management, supervision, training, and performance evaluation.Any combination of education and experience that is equivalent to the following qualifications is acceptable:


  • Education/Training: High school diploma/GED (required) and a Bachelor's Degree in a related field (desired)
  • Experience: At least five (5) years of progressively responsible experience in the drinking water industry. Experience in the following is desirable: cross connection, backflow prevention, plumbing systems, drinking water distribution system operation or maintenance and/or construction, and one year of experience as a supervisor (desired).


Candidates must also have:


  • Ability to obtain Oregon Health Authority Water Distribution Operator Certification - Level I within 2 years of appointment. Must be able to acquire State of Oregon Backflow Assembly Tester and Cross Connection Specialist certifications within 1 year of appointment.
  • Driver's license: must possess a valid state driver's license (required).


The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume, are weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

**PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**Recruitment Timeline:

  • Job Posting Closes: 12/04/2023
  • Applications Reviewed: week of 12/04/2023
  • Eligible List Created: week of 12/11/2023
  • First Round Interview: week of January 1, 2024
  • Job Offer: week of January 15, 2024


**Timeline is approximate and subject to change without notice**

Application InstructionsApplicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the “To Qualify” section of this announcement in accordance with the following Application Instructions:

  • Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the “To Qualify” section of this announcement.
  • Your resume should support the details described in the cover letter.
  • Salary Range/Equity Pay Analysis: Please note per the your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the “To Qualify” section above.


All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.


Additional Information


Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference:If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as check the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations:If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay DifferentialCity of Portland employees who speak one or more languages in addition to English may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found

Did you know? The City of Portland offers How to Apply Classes and The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: Terrol JohnsonSenior Recruiter/Veteran Outreach SpecialistTerrol.Johnsonmailto:alyce.brannon-reid@portlandoreogn.gov An Equal Opportunity/Affirmative Action Employer


To apply, please visit




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