Collector/ Meter Reader

California Water Service
Published
18/5/2021
Location
10807 57th Ave Ct E, Gig Harbor, Washington
Category
Default  
Job Type
Job Post Expires On
2021-08-16

Description

California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We’re committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company’s core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups.

Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area for nine years in a row and designated as a Great Place to Work®, and Cal Water was ranked “Highest in Customer Satisfaction Among Water Utilities in the West” by J.D. Power in its inaugural water utility satisfaction study.

SUMMARY: 

The Collector/Meter Reader obtains water meter reads for all commercial and residential customers at a designated location based upon a route; assists with assigning new meters to routes and reroutes as necessary; assess meters for defects; reports tampering and potential cross connection situations; obtains reads for start/stop of service; disconnects service as necessary for delinquent customers. This position is located in Gig Harbor, WA.

APPLY HERE: https://calwatergroup.wd5.myworkdayjobs.com/en-US/CWSG/job/Gig-Harbor-WA/Collector-Meter-Reader--WA-_R546

ESSENTIAL FUNCTIONS:

  • Reads customer and wellhead volume meters accurately according to assigned schedules with the use of a hand-held electronic device, noting any and all questionable readings and concerns

  • Meter re-reads when necessary

  • Performs turn-off and turn-on procedures for non-payment and returned checks in connection with collection procedures

  • Collects monies and provides customers with receipts in the field

  • Communicates with customers on-site regarding questions about their meter readings or water consumption

  • Inspects water services and plumbing systems in the field as directed or if indicated by situation on-site. Report tampering with water meters, unmetered water services, potential cross connections, and other infractions of water usage directly to the Customer Service Manager

  • Installs, repairs and replaces meters, electronic radio transmitters, meter boxes, and lids

  • Responsible for hanging hand deliver notices

  • Performs other duties as assigned

MINIMUM QUALIFICATIONS:

  • High School Graduate and/or equivalent relevant water industry or field operations experience

  • Must obtain Cross Connection Specialist certification within 2 years of employment

  • Must obtain First Aid Card within 2 year of employment

  • One year experience working in a position performing meter reading or technical maintenance related tasks

  • Ability to complete meter-reading assignments according to schedule with the use of a hand-held device - quickly and accurately

  • Ability to deal tactfully and professionally with customers

  • Ability to sustain a walking pace sufficient to read a pre-assigned number of meters daily

  • Ability to work under adverse weather conditions for extended periods of time

  • Ability to recognize and report abnormalities found at meter locations

  • Knowledge and ability to read maps and blue prints

  • Must be a team player and a self-starter who can work in group situations as well as  independently with minimal supervision

  • Strong mathematical, written, and oral communication skills

  • Proficient in the use of Microsoft Office applications

  • Valid Washington State Driver’s License

Salary Range: $37,600 - $65,000

Deadline to submit resume is Friday, May 28, 2021.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity.  California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class.  The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.