*Responsible for assuring the integrity and operation of the system on a continuous 24-hour basis; responsible for assuring that the off duty response resources are adequate to keep the system operational and to meet the city's level of service needs.
*Coordinates with other maintenance division managers to ensure that continuous off duty coverage of the systems are maintained and that a coordinated response to restore any service interruption is secured; backs up other M&O supervisors during their absences.
*Directly responsible for assigning, scheduling, supervising, inspecting, and ensuring efficient, effective and quality work of the support staff engaged in the operation, maintenance, and repair of the City's water system. Tasks include, but are not limited to: conducting performance analysis of the water system; construction within the water system, new services, tapping mains, installing lines, meters, meter boxes, and valves; proper and timely maintenance of water lines, fixing breaks and leaks; repair and maintenance activities (hydrants and water meters); performing locates; repairing and servicing treatment control equipment; conducting field inspections and testing for abatement of cross connection(s); maintenance of data records; verifying material and work quality.
*Responsible for training (to include cross training) and work performance evaluation of assigned employees. Maybe required to train employees outside assigned division. In conjunction with others, makes decision to hire, promote, discipline and terminate employment within assigned division. Resolves employee complaints.
*Resolves work flow issues and conflicts, evaluates current practices, and implements improved work methods and procedures, in conjunction with the M&O Manager, to make more efficient use of staff and employees.
*Serves as a member of the management collective bargaining team.
*Collects data, generates reports and implements activities in support of the program for future water supply planning, sustainability, and water quality including developing and implementing preventative maintenance programs.
*Recommends and implements long- and short-range maintenance and preventive maintenance programs. Responsible for maintaining a comprehensive "Activity Status List" of current and planned projects/jobs with dates of completion, and current status.
*Investigates and responds to citizen inquiries or complaints within policy limits. Responds promptly and effectively to emergency trouble calls. Communicates with the public regarding water system issues. May represent the water utility at meetings with public officials, other agencies, contractors, vendors, and citizen information meetings, as directed.
*Maintains knowledge of proper operation and maintenance of equipment used in water system maintenance, repair and construction.
*Maintains knowledge of appropriate techniques and standards used in maintaining, repairing and constructing a municipal water system.
*Maintains current working knowledge of the physical layout of the appropriate City water supply/quality system, to include utility easements and property rights. Provides GIS with data to update records and maps.
*Interprets and uses drawings, standards, specification, schematics and plans. May estimate labor or material costs from drawings or work plans.
Reviews plans, specifications, schematics and standards for maintenance considerations.
*Maintains accurate and comprehensive records; prepares reports determined to be needed for complete system management to ensure water quality and facilities meet state and federal standards. Ensures accurate maintenance and work records are kept by employees. Compiles information on fieldwork for office records.
*Produces written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar. Effectively communicates verbally.
*Assists with coordination of water projects with contractors; state, county and city agencies; organizations and the general public as necessary. Coordinates with other supervisors to schedule commonly used equipment.
*Deals effectively and courteously with the public and other City departments, co-workers and contractors. Communicates verbally with customers and the public in one-to-one settings, group settings, and by telephone.
*Serves as information resource and technical advisor on difficult or sensitive areas in staff development.
*Develops portion of the annual budget for the water program. Compiles and prepares data for preparation of the annual budget. Monitors and controls budget expenditures. Ensures purchase of maintenance and repair supplies and equipment is within budget; maintains inventory control. Maintains detailed accounting of personnel, material, and equipment costs.
*Administers and reviews emergency response.
*Ensures WISHA, OSHA and other applicable safety regulations are followed within the division. Ensures regularly scheduled safety meetings and reviews operations to identify and remove potential safety hazards. Ensures all safety equipment is available and in good condition. Ensures employees are knowledgeable of safety regulations, wear correct safety equipment, and practice safety procedures while working.
*Drives motor vehicles in performance of job functions requiring a current and valid driver's license.
May be required to perform all tasks and operate all equipment related to division operations.
*Ability to work evenings and weekends, as necessary.
*Regular, reliable and punctual attendance
*Due to internal and external customer service needs, incumbent must be able to work a full time schedule, on-site (appropriate City work sites).
*Shows initiative in performing job functions.
*Performs related work as required.
May participate in contract negotiations.
* = Primary function.
Graduation from high school or equivalent. Five years related field experience in the construction, maintenance, and operation of water operations systems (source of supply, treatment and pumping). Municipal experience preferred. Two years of work-related supervisory experience required.
Valid state driver's license without impending loss at time of appointment.
Water Distribution Manager Level 4 Certification within one year of appointment.
Cross Connection Control Specialist I certification preferred.