Overall Purpose of the Job: To support the development, implementation and monitoring of a comprehensive District-wide Water Quality program that adheres to Federal, State and District requirements and regulations. Perform senior level program work related to cross connection control with a special focus on commercial facility inspections. Coordinate and lead efforts related to research projects and administration of assigned programs.
Essential Job Functions:
- Provide technical expertise, guidance and assistance in the development and maintenance of program procedures and guidelines specific to cross connection control and water quality.
- Schedule and perform inspections for commercial properties to assess hazard level and determine the appropriate level of protection based on District requirements, including fireline and large service upgrades.
- Perform a variety of complex program tasks, including but not limited to, review of proposed state and federal legislation related to cross connection control and potential impacts to the District, data analyses and interpretation related to the District’s contract backflow testing programs, investigations and water quality inspections of potential sources of contamination or pollution related to the District’s water system, and development of assigned sub programs and budgets consistent with Program goals.
- Oversee contract administration for assigned specialty program areas, including locating service providers, explaining and preparing scope of service agreements and contracts, reviewing bid submittals and providing technical guidance and direction to assigned individuals or consultant.
- Act as Program expert for project plan and documentation review with Engineering staff, including maps and drawings, in order to support the protection of water quality through appropriate application of District cross connection control requirements.
- Responsible for maintaining cross connection control records, including backflow assemblies installed, inspections completed and backflow assembly test results in various electronic databases and computerized maintenance programs.
- Provide technical insight and guidance to other staff during annual testing, maintenance and repair of all District owned backflow assemblies.
- Prepare and submit an annual summary report of the District’s cross connection control program to the appropriate state agency to maintain compliance with state requirements.
- Represent the District and provide information and technical assistance to staff, regulatory agencies, and concerned public and private organizations about the importance of cross connection control as it relates to water quality; present oral and written presentations at public workshops and events.
- Assist with the collection of various routine and special water quality samples to maintain compliance with State and Federal requirements.
- Assist with data analysis to support program goals, such as reporting compliance, system optimization and identifying areas of concern related to water quality and cross connection control that require further investigation.
- Perform inspections of bulk water trucks and related equipment for approved use under the District’s Hydrant Permit Program.
- Respond verbally, in-writing and in-person to both cross connection and water quality related phone calls, emails and website inquiries from customers, testers, contractors and other water suppliers.
- Perform other related duties as assigned.
Knowledge, Skills and Abilities Required:
- Knowledge and firm understanding of hydraulics as they pertain to cross connections in water systems and the related public health impacts.
- Knowledge of backflow prevention assemblies including: types, purposes, installation requirements, testing procedures and maintenance requirements.
- Knowledge and detailed understanding of applicable rules, state and local regulations and District policies that pertain to cross connection control, water quality sampling procedures and related regulations.
- Knowledge of computer operations and Microsoft Office.
- Knowledge of safety practices and procedures applicable to the job.
- Knowledge of personnel, administrative, safety and departmental policies.
- Skill in customer relations and communications, including the ability to effectively and tactfully work with difficult customers and complex customer issues.
- Skill in mechanical operations and the ability to troubleshoot and repair faulty equipment.
- Ability to be trained in confined space entry and other safety procedures applicable to the job.
- Ability to review project plans, maps and drawings for compliance with District standards.
- Ability to learn and use multiple features and capabilities of various software applications that support District functions.
- Ability to communicate effectively both orally and in writing with coworkers, customers and other agencies.
- Ability to establish and maintain respectful and harmonious relationships with others both inside and outside the organization.
- Ability to perform effectively in an independent or team environment, as well as display self-motivation skills.
- Ability to recognize and keep sensitive information confidential.
- Ability to manage records and information in any format, in accordance with applicable statutes, regulations and District policy, guidance and records retention schedule.
- Ability to display TVWD’s vision of delivering the best water, service and value by demonstrating reliability, integrity, stewardship, excellence and safety.
- Associate’s degree in environmental studies, physical sciences, biology, engineering or related field; and
- Minimum of three years experience in cross connection and water quality disciplines or related water system operation experience; and
- Minimum two years customer service experience; or
- Any combination of experience and training which provides the equivalent scope of knowledge, skills and abilities required to perform the work.
- Possess a valid Oregon State Driver’s License; have and maintain a safe driving record.
- Oregon Cross Connection Specialist certification.
- Oregon Backflow Testing certification or ability to obtain within six months.
- Oregon Level I Distribution Operator certification or ability to obtain within six months.
- Oregon Level II Distribution Operator certification or ability to obtain based on Oregon Health Authority requirements.